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Compliments, complaints, feedback and enquiries

We welcome all questions about what we do or any comment, query or complaint about what we do. Please get in touch using the contact details below.

Head office
Leonard Cheshire Disability
66 South Lambeth Road
London
SW8 1RL
Tel: 020 3242 0200
Fax: 020 3242 0250
Email:

You can contact us at the above address, or complete the on-line enquiry form. We endeavour to respond to all enquiries within two working days.

Alternatively, you can contact the Scotland, Wales or Northern Ireland offices at the contacts below.

For recruitment enquiries, please contact central recruitment on 0845 872 0332 or email . The central recruitment offices are open Monday to Friday, 9am to 5pm.

Emergency contact numbers

If you have an emergency outside office hours relating to your care, or the care of someone you know, please call 07932 955 990.

If you are a journalist and need to get hold of the press office outside office hours, please call the press office mobile on 07903 949 388.

Nation offices

Leonard Cheshire Disability Scotland
Murrayburgh House
17 Corstorphine Road
Edinburgh
EH12 6DD
Tel: 0131 346 9040
Fax: 0131 346 9050
email:

Leonard Cheshire Disability Wales
Centre for Business
Office 3
12 Devon Place
Newport
Gwent
NP20 4NN
Tel: 01633 263807

Leonard Cheshire Disability Northern Ireland
5 Boucher Plaza
4-6 Boucher Road
Belfast
BT12 6HR
Tel: 028 9024 6247
Fax: 028 9024 6395
email:

Making a complaint

Leonard Cheshire Disability always aims to provide the highest quality service to everyone. If, however, you do wish to make a complaint about any aspect of our service, or any other matter, please contact the local service manager, who will be happy to assist, or alternatively:

Your complaint will be passed immediately to our central complaints coordinator.

For more information, please download our How to make a complaint or tell us your views leaflet.